Crosscast
Sign inGet started

Support

Something broken, confusing, or missing? We want to know.

Email us

The fastest route. Real humans, usually within one business day.

support@crosscast.io

Check the docs

Setup guides, platform notes, and the full API reference.

Read the documentation →

Common issues

  • A platform says my token expired. Open Accounts and hit Reconnect on the affected account — takes ten seconds. This happens if a platform revokes tokens (password change, security review) faster than they can be refreshed.
  • My TikTok post didn't appear on my profile. Draft-mode accounts deliver to your TikTok inbox — open the app notification and finish with two taps. See the docs' platform notes for why.
  • YouTube posts stopped for the day. YouTube's API quota allows about six uploads per day. Queued posts resume automatically when the quota resets (08:00 UTC).