Data Deletion Instructions

Everything Crosscast stores about you can be deleted. There are three levels, from narrowest to widest:

1. Disconnect one platform account

1. Sign in and open Dashboard → Accounts.
2. Find the account and click Disconnect.

This immediately deletes the OAuth tokens for that account. Scheduled posts to it are canceled. To also revoke the grant on the platform's side, use the platform's own settings: TikTok "Manage app permissions", Instagram "Apps and websites", or Google "Third-party access".

2. Delete your workspace (all content and platform data)

1. Sign in and open Dashboard → Settings.
2. Scroll to Danger zone.
3. Click Delete workspace…, type the workspace name, and confirm.

This immediately and permanently deletes every connected account's tokens, all uploaded videos and covers, all posts and their analytics history, and all API keys. Content already published on the platforms stays live there — delete it in each platform's own app if you want it gone. Encrypted database backups age out within 30 days.

3. Delete your login record too

After deleting your workspace, email support@crosscast.io from your account's email address with the subject "Delete my account" and we'll erase the remaining login record (email, name, password hash) within 30 days, confirming by reply.

Can't sign in?

Email support@crosscast.io from the address on the account and we'll run the deletion for you, same 30-day guarantee.